Frequently Asked Questions

Do you offer airport transportation?

• No, but taxi vans are readily accessible at the airport for a reasonable fee. We always suggest renting a car.

How far are you from the Airport?

• 8 miles, which takes about 10-15 minutes to drive. Click for directions from the Airport.

Will someone be in the office to check me in?

• Absolutely! Our office officially closes at 9:00 p.m., but we always have a staff member or security guard on site to check in any late night arrivals.

Do you have guest laundry facilities?

• Yes, coin operated machines for guest use with soap available at the office.

Do you offer breakfast?

• No, we are considered a hotel and not a Bed and Breakfast. All but 2 of our cottages (Carmen and Coco Bean, have full kitchens, so our guests usually have breakfast in their cottages.

What time is check in and check out?

• Check-in is anytime after 3pm Check-out is anytime before 11:00 am

Do you offer Wi-Fi?

• Yes, full property, high speed coverage.

Can you swim and snorkel at the Cottages?

• Absolutely. Our beach is better than any other beach on the Island for swimming and snorkeling.

Do you recommend renting a car?

• Yes. St Croix is the biggest of the three US Virgin Islands and it is fun to explore by car. Rental cars are reasonably priced and driving on the left is easier than you would think considering people drive slowly and most roads are only one lane in each direction. It is as simple as following the car in front of you. You must be 25 years or older with a credit card to rent a car.

Do you provide towels and bed linens?

• Yes, all linens, including beach towels are provided and do we have daily maid service 5 days a week (no in-house Sundays, Wednesdays and on major holidays).

Is it safe in St Croix or is crime a problem?

• Yes, it is safe, however guests sometimes get too relaxed and let their guard down, which makes them vulnerable as a potential target. Petty theft can be a problem in St. Croix and all over the Caribbean. Be careful and follow all safety rules such as locking your doors and not walking to town at night. Crime is universal and our property is secure and covered by video surveillance.

Can you walk to town?

• The walk into town is less than a mile and recommended only during the day. We don’t recommend walking into town to shop; it is a little too far and the objects you carry with you could make you a potential target for petty theft. The walk into town does have isolated areas with no sidewalks forcing you to walk in the street, which is also a hazard for guests.

Are there good resturants nearby?

• Yes, in Frederiksted, we have several fine dining establishments as well as beach bars and local cuisine. Please visit our Restaurants Tab on this website for a list of nearby restaurants.

Do you provide snorkling equipment?

• Yes, we have a closet by the laundry room where guests leave their snorkeling equipment behind that is available for guest use.

Who do you recommend for Scuba Diving?

• The island is excellent for Scuba Diving and highly recommended for beginners as well as experts. There are several scuba shops in Frederiksted, so just pick one – they are all good.

Is noise an issue?

• Generally, noise is not an issue, however, holidays and Sunday afternoons are the busiest beach days for the locals and noise can be a problem on those days. Carnival, which is the first week in January, can also be a rather festive and somewhat noisy time.

Do you allow parties?

• NO, we advertise as a private, quiet getaway for travelers to relax and enjoy the quiet waters of the west end of St Croix. We are not a party facility and do not have the parking for get togethers of any kind. The definition of a party is “a gathering of invited guests that usually involves food and/or beverage.” Plus, for safety purposes all of our cottages and attached patios have a maximum occupancy.

Where do you buy groceries?

• There is a grocery store just up the road from our Cottages at Hannah’s Rest. There are also several larger grocery stores mid island. The office has a list of grocery stores and restaurants.

Do the Cottages have Air Conditioning?

• Yes, all cottages are air conditioned.

Do you have Cable TV?

• Yes, all Cottages have cable TV.

How far is it to drive from The Cottages to Christiansted?

• Approximately 20 miles or about 30 minutes. Maps of the Island are available at the office.